Shipping & Payment

DELIVERY TIME

• Unless otherwise stated, 1-6 working days

SHIPPING COSTS

• Free shipping to DE, AT, BE, DK, FR, FI, IT, LU, NL, SE
• Other EU countries: free shipping from €200, under €10
• CH, LIE: free shipping from 200€, under 10€
• Non-EU countries AUS, CAN, ISL, MCO, MEX, NOR, NZL, RSA, SAU, UK, USA, UAE: from 200€ free shipping, below 20€

CUSTOM DUTIES

• CH, LIE: Customs clearance and Swiss import tax are included!!!
• ISL, NOR, SMR: Duty-free EU goods, the customer bears the import tax.
• AUS, CAN, MEX, NZL, RSA, SAU, UK, USA, UAE: possible customs duties and import tax are borne by the customer.

RETURNS

• 30 days right of return from receipt of the goods.
• Free returns from DE, AT, BE, DK, FI, FR, IT, LU, NL, SE
• Other countries: return shipment at own expense

MONEY-BACK GUARANTEE

• 30-day money-back guarantee in the online store (from receipt of goods). Valid for normal use - not for incorrect care (wash/dry according to label/care card).

PACKAGING & SHIPPING

• Plastic-free
• CO2 neutral with Post, DHL Express and DPD DE
• Express delivery available depending on country.

PAYMENT

• Local payment method available depending on country: Express shipping available by country.
• Local currency available depending on country: EUR, CHF, SEK, DKK, NOK, ISK, PLN, CZK, HUF, USD, CAD, SAR, AED, AUD, NZD